How to become a Personal Care Attendant (PCA)

The urge for humans to care for others has been one of the fundamental strengths leading to the success of our species. In fact, the acknowledgement of this dates back to the ancient Greeks. The philosopher Plato once said “In caring for others’ happiness, we find our own”. 
To make the decision to become Personal Care Attendant (PCA) is both a noble and selfless one and gives you the opportunity to fulfil the happiness of another. However, in Victoria there are some initial hurdles you will need to go through. Here at Customised Training, we know what it takes to become a PCA and can help start you on your journey.
Here are some questions to ask as you start your journey in becoming a PCA:
What qualifications will I need?
As a PCA, you have been given the responsibility of the care for another life. So understandably, there are some fundamental skills you will need to acquire before you start. In Victoria, the minimum qualification required is the CHC33015 Certificate III in Individual Support. Luckily, Customised Training can offer this qualification and you can rest assured, that we have some of the most qualified trainers to give you the best leg up towards becoming a PCA. 
As well as your Certificate III, you may want to consider one of the following as well:
Food handling and hygiene certificate
Manual handling and safe lifting practices certificate
Senior First Aid / CPR Certificate
Drivers licence
Course in Personal Carer Training Using Non-Invasive Ventilation
Certificate IV in Dementia Practice
What’s next?
Once you are qualified, then you are free to begin looking for work as a PCA. There are many services in Australia that offer positions as a PCA’s. You can always volunteer to build your experience and confidence in the role. This is the type of support you may be privileged to offer whilst in the role:
Assists patients with their personal care needs such as showering, dressing and eating
Assists patients with their mobility and communication needs
Participates in planning the care of individuals
Follows therapy plans such as interventions to assist those with dementia and behavioural problems
Observes and reports changes in patients' condition, and reporting complaints about care
Assists with rehabilitation exercises, basic treatment and delivering medications
A career in personal care is far more beneficial than the sum of its parts. You will help to enrich the lives of those who need it the most and can make a real difference in someone else’s life. Best of all, there will always be a need for PCA’s so you will have a career, not just a job.
To get your career as a PCA started or to get qualified, give one of our Course Advisors a call on 1300 275 282, start up a live chat right here on our website or email them at The Course Advisors can answer your questions and help determine whether the Certificate III in Individual Support or another nationally accredited qualification would be right for you. For more information about the Certificate III in Individual Support click here.

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“The group discussion in the classroom provided me with ideas on how to tackle some of these questions. The class was very beneficial and open during the discussion.”

- Student Quote


11b Gell Street, Bacchus Marsh, VIC 3340, and

Office G37, 222 Ferris Road Melton Sth VIC 3338

Tel:1300 275 282  

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