We currently have the following positions available at Customised Training:

Compliance Coordinator

Customised Training is a well-established training organisation (RTO) located in Bacchus Marsh, providing training throughout Regional Victoria and Metropolitan Melbourne.  We deliver nationally recognised qualifications that serve to develop competencies required in today’s workforce. We are currently recruiting for a passionate, detail focused Compliance Coordinator to join our dedicated and hardworking organisation.

The successful candidate will be responsible for, but not limited to;

  • Maintain and manage up-to-date knowledge on the compliance framework and adherence to ASQA, AQTF, Skills First and other regulatory and legislative bodies.
  • Communicate and implement any changes to regulatory requirements with staff.
  • Knowledge of auditing/quality systems and processes to ensure they are implemented, followed and meet regulatory requirements.
  • Schedule and conduct internal audits
  • Ability to assist with process improvement across all aspects of compliance and quality.
  • Conduct reviews of all marketing materials and review and update the website.
  • Manage Feedback Register and coordinate sending of Learner Engagement and Employer Satisfaction surveys
  • Submit required data reports including Quality Indicator Reporting and assist the CEO in completing of the Annual Declaration on Compliance.
  • Manage RTO scope of registration – including reviewing scope of registration with Management Team systematically and communicating changes with staff.
  • Submit applications as required to ASQA (including submission for change of scope, change of details and renewal applications).
  • Manage RTO brokering arrangements and notify the Department and ASQA as required
  • Develop, review and version control relevant policies and procedures.
  • Run database quality checks and analyse client feedback and collate and submit reports by required due dates.

The successful applicant will have;

  • Experience in a Compliance Role
  • Experience in an RTO or education related environment
  • Ability to autonomously, independently, as well as part of a team when required
  • Certificate in Business Administration or equivalent experience
  • Advanced written and verbal communication skills
  • Attention to detail and highly organised
  • Ability to think creatively
  • Ability to take a proactive approach to assigned tasks
  • Knowledge of using a student management system – aXcelerate would be highly regarded
  • Experience with Cloud Assess would be preferable.
  • Certificate IV in Training and Assessment would be preferable.
  • Experience with creating and editing forms in Adobe Acrobat preferable.
  • Intermediate/Advanced computer knowledge and skills – Outlook, Word, Excel, Powerpoint
  • The successful applicant will be required to have or obtain a current police check.

If you are interested in an exciting, hands on position while working in a professional and supportive workplace then please send your application to: If you would like to obtain a detailed position description or have a confidential discussion regarding this role, please call Stephanie Beck, HR Coordinator on 1300 275 282.

Applications will close as of 1st of May 2018.

Trainers and Assessors

Casual and Contract Positions Available
Various Qualifications - Various Delivery Modes 

Customised Training are presently seeking expressions of interest from Qualified Trainers seeking casual or contract employment who are professional, passionate and seeking a truly flexible opportunity to utilise their advanced skills.  Facilitating training across various locations in Melbourne and surrounding areas with our head office located in Bacchus Marsh, this would ideally suit someone who is looking for flexibility. A registered RTO since 2003 we are presently accepting expressions of interest from Trainers and Assessors in the following disciplines.

Immediate Vacancies:  

  • Drug & Alcohol 
  • Mental Health 
  • Education Support
  • Upcoming Vacancies: 
  • Leisure & Health   
  • Disability  
  • Out of School Hours Care (OSH) 
  • Aged Care  
  • Community Services


  • Foster, mentor and support your students to be successful and experience a rewarding education process 
  • Compile, facilitate and assess units of competency within your professional training discipline 
  • Contribute in assessment validation and moderation

Essential Criteria:

  • TAE40110 Certificate IV in Training & Assessment – inclusive of LLN Unit of  Competency 
  • Hold the qualification you will be training in, or higher with current and relevant industry experience.  
  • Current driver's license and reliable vehicle 
  • Current working with children check 
  • Be passionate, knowledgeable, innovative and dedicated in your professional career discipline 
  • Exceptional people and time management skills.   
  • Intermediate skills with the Microsoft Office suite 
  • Be willing to occasionally travel to Bacchus Marsh head office 

As your employer Customised Training can offer flexibility and support by joining our Training team. Some weekend and evening availability may be required.
Please e-mail if you have any further questions in relation to these opportunities.

At Customised Training, we’re seeking great people to work with us… people who thrive here are hard-working, adaptable, resilient, innovative and aware of the challenges and rewards of working in a relatively small business environment.  We’re looking for people with great technical skills and knowledge along with a passion for helping others through quality training.

Why work at Customised Training?

We are a quality provider of vocational training, both accredited and non-accredited.  We ensure the quality of our training in many ways including employing trainers who are industry experts, by being ethical and by building strong relationships with students and employers and really getting to know how we can help them being successful.


We are based in Bacchus Marsh but work with students and employers all over Melbourne, particularly the Western Suburbs.  Many local people work with Customised Training and enjoy the benefit of working close to home.  Other people live further away and enjoy the drive to work, against the traffic and down the beautiful Avenue of Honour.  Depending on the job role, many of our staff have the flexibility of working out of their home offices and conducting training and business wherever our students are based.


We’re a friendly team of approximately 50 people.  We’re big enough that we have the necessary systems and structures in place but small enough to still be personal and friendly.  You will never be lost in the crowd at Customised Training. 


In a recent survey of our people, we asked what they liked best about working at Customised Training and these are some of the replies:

  • I love the work. I love the people. I like being able to vary office to home work. 
  • The staff I work with day to day, my job is wonderful and I enjoy working with my students. 
  • Working alongside people that I have a really good working relationship with. 
  • Staff are approachable, job satisfaction, team morale, work ethic 
  • I have felt extremely valued and appreciated since coming to work at Customised Training. I work with a strong team and show and am shown respect amongst the team.
  • The students, the people & the overall vision of the RTO have been good, I like the new office layout
  • My colleagues, the supportive environment
  • The work that I do, the opportunities I have, the flexibility I am given, I feel valued and respected
  • The continuous improvement culture

Current employment opportunities

We are always looking for enthusiastic trainers with great industry skills, knowledge and currency for any of our current qualifications.  Additionally, we are currently interested in hearing from trainers in the areas of Aged Care, Home and Community Care or soft skill short courses.

You can contact us by emailing or phoning our HR Coordinator on 1300 275 282.


“Thanks to trainer for her support through this module and encouraging me to continue with this qualification. Much appreciated”

- Student Quotes


11b Gell Street, Bacchus Marsh, VIC 3340, and

Office G37, 222 Ferris Road Melton Sth VIC 3338

Tel:1300 275 282  

Email us